Frequently asked questions (FAQ)
Do you want to place an order? Place the items you want to order in your shopping cart and click on order. In the overview you can see which articles you have in your basket. Is this correct? Then enter your address details. Then you have different payment options:
Choose iDeal if you want a quick payment that is directly debited from your account.
Choose Paypal if you want to pay with your credit card or your Paypal account. Paypal is also useful for customers who live outside the Netherlands.
If you choose to transfer in advance, you will receive an order confirmation from us. This is our bank account number. Transfer the amount of your order within 5 working days stating the invoice number. As soon as we have received your payment you will receive a message and your order will be sent as soon as possible.
We accept Visa, Maestro and and Mastercard. The payment is immediately completed and your order sent immediately.
Paying afterwards via Klarna is possible for Dutch and Belgian customers
I want the purchase to be delivered as a gift to another address?
Yes, you can, type with your order in the comments area that it is a gift, and mention any delivery day. Then we ensure that your purchase is delivered nicely on that day.
I have a shop or webshop and want to sell Jozemiek fashion accessories?
Yes, go to www.jozemiek.nl and request a login code. After entering your Chamber of Commerce number and company details, you will receive a login code from our online wholesale webshop.
Shipping and returns
see Shipping and returns
I would like to pick up my order, how does this work?
You can pick up your order with us, that way you pay no shipping costs and you have it even faster! Our Jozemiek brand boutique is located at Pieterstraat 4a in Oud-Geleen, this is also the pick-up address. Pick up by appointment mail to [email protected] or call 085-8772213 to make an appointment. (pick-up is only possible on working days)
Can I watch jewelry live?
Yes, this is possible at one of our sales points. Mail to [email protected] for the nearest sales point in your area or come on Fridays to our Jozemiek brand boutique in Geleen
How do I stay informed of sale periods and new collections?
If you subscribe to the newsletter, you will stay informed of all the news related to Jozemiek, sale periods, new collections and fun news. Click here to register
How do I best care for my jewelry?